Shipping & Returns

POSTAGE AND HANDLING CHARGES

Country 
Orders under $150
Orders over $150
 Australia 
$9.99 flat rate
Free
 New Zealand
$11.99 flat rate
Free
International $24.99 base rate Free


WITHIN AUSTRALIA

Goods will be delivered via Australia Post – Standard Post. Deliveries to a metropolitan address are normally 5-6 business days please allow up to a week for deliveries to regional areas. Deliveries are made through Australia post and will require signature upon delivery if chosen during checkout. If free shipping is chosen please specify if a signature if required during checkout process. Bootiful Boutique will not take responsibility for orders specifying no signature upon delivery.

NEW ZEALAND

A flat fee of $11.99 will be charged on all orders to New Zealand. Deliveries are made through Australia post and will require signature upon delivery if chosen during checkout. If free shipping is chosen please specify if a signature if required during checkout process. Bootiful Boutique will not take responsibility for orders specifying no signature upon delivery. All shipping charges are stated in Australia dollars and do not include New Zealand duties or custom charges. Any additional duties and/or taxes are the responsibility of the customer. 

INTERNATIONAL

A base fee of $24.99-$34.99 will be charged on all international orders (except New Zealand). Deliveries are made through Australia post and will require signature upon delivery if chosen during checkout. If free shipping is chosen please specify if a signature if required during checkout process. Bootiful Boutique will not take responsibility for orders specifying no signature upon delivery. All prices are in Australian dollars and do not include any overseas duties, taxes or other custom charges. Any additional duties and taxes imposed by the country being shipped to are the responsibility of the customer, these payments will be charged by the freight / customs agency on delivery.  

RETURNS POLICY   

We want you to love our Bootiful Boutique products as much as we love designing them for you! If you are not happy with any of your Bootiful Boutique items we are more than happy to refund, exchange or credit your purchase. 

Here’s what you need to do….

On receiving your order, try on all your purchases within 7 days. Please leave all tickets and hygiene stickers on the garment.

If you wish to return an item that you have purchased, please contact our team at bootiful.boutique@outlook.com .

REFUND 

All merchandise that is correctly returned in accordance with the conditions below will be credited to the purchaser’s credit card or paypal, with the exception of:

  • Sale items. We are happy to issue a credit note or an exchange on these styles, but no refunds will apply.
  • The shipping costs incurred by the purchaser will not be refunded except when a product is faulty.

Please note Goods and Services Tax (GST) will be refunded to Australian purchasers however Bootiful Boutique is not responsible for the refund of duties or taxes levied by your country incurred as a result of purchasing our products. You may be able to recover these costs by directly contacting your local Customs government department.  

EXCHANGE  

We are more than happy to exchange a garment for an alternate size, if we have it available. If we do not have the required size an alternate style, refund or credit will be offered. Items that are considered faulty are those that are received in a damaged condition. Wear and tear to a product is not a sign that the item is faulty.

FAULTY GARMENTS

Bootiful Boutique prides itself on our exceptional quality garments, If you believe that you have received a faulty item, please contact  our team at Bootiful.Boutique@outlook.com, to arrange return for assessment. Items that are considered faulty are those received in a damaged condition. Personal wear and tear to a product is not a sign that the item has a manufacturing fault.

CONDITIONS  

  • All items must be returned in new and unused condition with all tags attached and in original condition. If your item shows any evidence of wear (includes, but is not limited to, strong perfume or cigarette smells, rips, tears, stains, bent or damaged product tags) it will be returned to you and your refund voided.
  • Goods must be returned within 14 days of receiving your order. 21 days for all international orders.
  • Unfortunately Bootiful Boutique cannot accept any liability for goods returned by unregistered post.

If you have any further queries regarding your return please email Bootiful.Boutique@outlook.com

Size Chart

Please note that all items are sized in AUS sizing.

The sizing chart is only a guide to help you choose the right size for your item.  Styles, sizes and cuts can vary between each item and may not be consistent with the size guide measurements.

Bootiful Boutique Sizing Chart

AUS USA UK Bust (cm) Waist (cm) Hip (cm)
XS 6 2 6 78.5 60.5 86
S 8 4 8 81 63 88.5
M 10 6 10 86 68 93.5
L 12 8 12 91 73 98.5
XL 14 10 14 96 78 103.5

If you have any queries in relation to sizes, cuts and styles of any item please do not hesitate to contact us at Bootiful.Boutique@outlook.com and one of our friendly staff members will get back to your query as soon as possible.